In an attempt to explain the process which takes place when the Facebook users click “Report/Mark as Spam” on their accounts, the popular social network released an infographic on Tuesday, explaining the mechanism behind its reporting tool.
The release of the infographic by Facebook apparently comes in the wake of the fact that there are quite a few cases in which users wish to use the reporting tool --- for instance, when some spam or objectionable content is noticed by the users; or when they see a fake or a hacked profile; or when they report some kind of harassment.
According to a Facebook blog post accompanying the release of the infographic, different kinds of content on the social networking site are handled by different teams, including a Safety team, an Abusive Content team, a Hate and Harassment team, and an Access Team. Each of these teams deals with specific type of reported material.
Though the infographic stops short of disclosing how the different teams assess content, the blog post does mention that in some cases teams check potential breaches of the social network’s community guidelines. And, whenever there is a credible threat of violence, the teams draw the attention of the law enforcement authorities to the issue.
Highlighting the importance of the reporting tool for ensuring the safety and security of Facebook users, the Facebook Safety team said in a company blog post: “We are all working tirelessly at iterating our reporting system to provide the best possible support for the people who use our site.”